Privacy Policy

Last updated: September 30, 2026

This Privacy Policy explains how ivoraTV (“we”, “us” or “our”), based in the United States, collects, uses and protects your personal information when you visit our website or use our services.

1. Information we collect

Information you give us

• Contact form: first name, last name, email address and the content of your message.
• Orders: name, email address, WhatsApp number (if provided) and the plan you purchase.
• Support: information you share when you contact us by email or WhatsApp, such as your device type.

Payment information

Card payments are processed by our third-party payment provider. We do not receive or store your full card number; we only receive confirmation of payment and limited details such as the card type and last four digits.

Information collected automatically

When you visit our website we, and our analytics and advertising partners, automatically collect information such as your IP address, browser and device type, pages visited, referring website, and interactions with our pages, using cookies, pixels and similar technologies.

2. Cookies, analytics and advertising pixels

We use the following third-party tools:

• Google Analytics (Google LLC) to understand how visitors use our website. Learn more at How Google uses information from sites that use its services. You can opt out with the Google Analytics Opt-out Browser Add-on.
• Meta Pixel (Meta Platforms, Inc.) to measure and improve our Facebook and Instagram advertising. Learn more in Meta’s Privacy Policy.
• TikTok Pixel (TikTok Inc.) to measure and improve our TikTok advertising. Learn more in TikTok’s Privacy Policy.

These partners may use cookies and similar technologies to collect information about your activity on our website and other websites to provide measurement and targeted advertising. You can control cookies through your browser settings, and opt out of interest-based advertising at optout.aboutads.info.

3. How we use your information

• to provide, activate and support your subscription;
• to respond to your messages and support requests;
• to process payments, refunds and prevent fraud;
• to measure and improve our website, services and advertising;
• to send you service-related messages (for example activation details or renewal reminders);
• to comply with legal obligations.

4. How we share information

We do not sell your personal information for money. We share information only with service providers who help us run our business (payment processing, hosting, email, analytics and advertising partners listed above), when required by law, or to protect our rights and prevent fraud. Sharing data with advertising partners through cookies and pixels may be considered “sharing” for cross-context behavioral advertising under some U.S. state laws; see your rights below.

5. Your privacy rights

Depending on where you live (for example California, Virginia, Colorado, Connecticut or other U.S. states, or the European Economic Area), you may have the right to:

• know and access the personal information we hold about you;
• correct inaccurate information;
• delete your personal information;
• opt out of the sale or sharing of personal information for targeted advertising;
• not be discriminated against for exercising your rights.

To exercise these rights, email contact@ivoratv.com with the subject “Privacy request”. We will verify your request and respond within the time required by law. You may also use a browser signal such as Global Privacy Control where supported.

6. Data retention

We keep personal information only as long as needed for the purposes described above, including to provide the service, resolve disputes, and meet legal, tax and accounting requirements.

7. Security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.

8. Children’s privacy

Our services are not directed to children under 13 (or under 16 where applicable), and we do not knowingly collect their personal information. If you believe a child has provided us with personal information, contact us and we will delete it.

9. International visitors

We are based in the United States. If you access our website from outside the U.S., your information will be transferred to and processed in the United States.

10. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date shows when it was last changed.

11. Contact us

Questions about this policy or your data? Email contact@ivoratv.com, message us on WhatsApp at +19173528355, or use our contact form.